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Incorrect Paternity Result
Submitted by Paternityzone on Thu, 2006-08-17 13:34.
Many people have been duped into paying for DNA testing where results are incorrect or in some cases no results have been given. Many low priced companies lack knowledge and experience and are more interested in making a sale than giving good advice.
A number of people have had DNA tests carried out by companies and have not been confident of the test results. Points of inaccuracy being: wrong laboratory number, wrong name or wrong gender of persons concerned. Errors range from a mix up of specimens to an incorrect calculation of laboratory results.
The vast majority of "Low Price Companies" tend to be lacking in knowledge and experience, they offer the client one, or possibly two types of test and would like to make a sale regardless of the tests suitability. The results often mean opinions being issued that are at best not helpful and at worst useless, because the test was not suitable for the application.
People have experienced this with certain test providers around the world. These companies will charge approx £150 for a paternity test. The client will phone for the results, but is instead, given one excuse after another as to why the results are not available, they then give up trying. The payment was irretrievable because it was not worth litigating for £150.
It has been known with some companies, after placing the order for a low-price-test, that the client has had to wait 2 to 4 weeks for the test set to arrive, if at all! The test guidelines are so inadequate that the client has to make enquiries over the phone (if an advisory service is offered). Unfortunately this service is often carried out by an unqualified employee who has had little medical or biological training. E-Mails, if answered, take up to a week to be replied to.
Choose a proven laboratory at the outset. A company that offers a reliable transaction process and a result that is accurate. Research the company prior to going ahead with a test and look for customer testimonials which will enable you to make an informed choice. Check if they do any work for major organizations such as the police or government. Finally, check that the company is DCA (Department of Constitutional Affairs) accredited. If not, the results would not be valid in a court action.
Incorrect advice
The vast majority of "Low Price Companies" tend to be lacking in knowledge and experience, they offer the client one, or possibly two types of test and would like to make a sale regardless of the tests suitability. The results often mean opinions being issued that are at best not helpful and at worst useless, because the test was not suitable for the application.
No results despite payment
People have experienced this with certain test providers around the world. These companies will charge approx £150 for a paternity test. The client will phone for the results, but is instead, given one excuse after another as to why the results are not available, they then give up trying. The payment was irretrievable because it was not worth litigating for £150.
Poor customer service
It has been known with some companies, after placing the order for a low-price-test, that the client has had to wait 2 to 4 weeks for the test set to arrive, if at all! The test guidelines are so inadequate that the client has to make enquiries over the phone (if an advisory service is offered). Unfortunately this service is often carried out by an unqualified employee who has had little medical or biological training. E-Mails, if answered, take up to a week to be replied to.
THEREFORE!...
Choose a proven laboratory at the outset. A company that offers a reliable transaction process and a result that is accurate. Research the company prior to going ahead with a test and look for customer testimonials which will enable you to make an informed choice. Check if they do any work for major organizations such as the police or government. Finally, check that the company is DCA (Department of Constitutional Affairs) accredited. If not, the results would not be valid in a court action.
